Privacy Policy
We, Lal Recharge, are registered & headquartered at Address: Lal Recharge, Khutty Godawn Dalsinghsarai, Dist- Samastipur Bihar 848114 , hereinafter referred to as Lal Recharge. At Lal Recharge, we value your trust & respect your privacy. This Privacy Policy provides you with details about the manner in which your data is collected, stored & used by us. You are advised to read this Privacy Policy carefully. By downloading and using the Lal Recharge application/ website site you expressly give us consent to use & disclose your personal information in accordance with this Privacy Policy. If you do not agree to the terms of the policy, please do not use or access Lal Recharge.
Note: Our privacy policy may change at any time without prior notification. To make sure that you are aware of any changes, kindly review the policy periodically. This Privacy Policy shall apply uniformly to Lal Recharge applications, desktop website & mobile site.
General
We will not sell, share or rent your personal information to any 3rd
party or use your email address/mobile number for unsolicited emails
and/or SMS. Any emails and/or SMS sent by Lal Recharge will
only be in connection with the provision of agreed services &
products and this Privacy Policy.
Periodically, we may reveal general statistical information about
Lal Recharge & its users, such as number of visitors, number
and type of goods and services purchased, etc.
We reserve the right to communicate your personal information to any
third party that makes a legally-compliant request for its
disclosure.
Personal Information
Personal Information means and includes all information that can be
linked to a specific individual or to identify any individual, such
as name, address, mailing address, telephone number, email ID,
credit card number, cardholder name, card expiration date,
information about your mobile phone, DTH service, data card,
electricity connection, Smart Tags and any details that may have
been voluntarily provide by the user in connection with availing any
of the services on Lal Recharge.
When you browse through Lal Recharge, we may collect
information regarding the mobile/ tab device details, domain and
host from which you access the internet, the Internet Protocol [IP]
address of the computer or Internet service provider [ISP] you are
using, and anonymous site statistical data.
Use of Personal Information
We use personal information to provide you with services & products
you explicitly requested for, to resolve disputes, troubleshoot
concerns, help promote safe services, collect money, measure
consumer interest in our services, inform you about offers,
products, services, updates, customize your experience, detect &
protect us against error, fraud and other criminal activity, enforce
our terms and conditions, etc.We also use your contact information
to send you offers based on your previous orders and interests.
We may occasionally ask you to complete optional online surveys.
These surveys may ask you for contact information and demographic
information (like zip code, age, gender, etc.). We use this data to
customize your experience at Lal Recharge, providing you with
content that we think you might be interested in and to display
content according to your preferences and as a Service provider
Lal Recharge.
Location Information
In order to provide certain services, we may require access to
location information,phonebook and Email address, including precise
geolocation information collected from your device. If you do not
consent to the collection of this information, certain services will
not function properly and you will not be able to use those
services.
If the end user provides the consent, then we obtain the end user's
permission to allow access to location and phonebook, but we do not
share this information with third-party applications. We provide
agreed-upon third-party service providers with an email address,
mobile phone number, and location in order to fulfil service
requirements. In such cases, we are not sending any sensitive data.
This is as per NPCI and TRAI standards.
Cookies
A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Lal Recharge uses cookie and tracking technology depending on the features offered. No personal information will be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Children’s Privacy
These Services do not address anyone under the age of 17. I do not knowingly collect personally identifiable information from children under 17 years of age. In the case I discover that a child under 17 has provided me with personal information, I immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact me so that I will be able to do the necessary actions.
Links to Other Sites
Our site links to other websites that may collect personally identifiable information about you. Lal Recharge is not responsible for the privacy practices or the content of those linked websites.
Security
Lal Recharge has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
Consent
By using Lal Recharge and/or by providing your information,
you consent to the collection and use of the information you
disclose on Lal Recharge in accordance with this Privacy
Policy, including but not limited to your consent for sharing your
information as per this privacy policy.
For merchants accepting payments through Lal Recharge for
their websites/app/stores/shops
Online queries in Lal Recharge merchants dashboard
(https://lalrecharge.com)
Helpline - +91 9576174880
E-Mail Us -
lalagency@gmail.com
If Lal Recharge needs additional time for any case, same will
be informed to customer along with reason of delay and expected
resolution timelines
If customer's issue is not resolved even after contacting various
complaint resolution channels, he/she can reach out to our office at
:
lalrecharge.com
Lal Recharge, Khutty Godawn Dalsinghsarai, Dist- Samastipur Bihar
(848114)
